Privacy Policy

We respect your privacy.

This privacy policy is for the Task Analytics service (hereinafter Service) served by Task Analytics AS (hereinafter Task Analytics) and governs the privacy of its users who choose to use it.

To understand our Privacy Policy it is important to distinguish between two aspects of our Service:

Task Analytics for you as a respondent to a survey Task Analytics for you as a client

1. Task Analytics for you as a respondent to a survey

In this section we describe how privacy is affected for end users; users responding to a survey initiated by clients of Task Analytics.

1.1 Information we collect

Task Analytics highly respects your privacy. We only collect data required to deliver reliable analysis to our clients, and that does not include personal data or data traceable back to you.

1.1.1 Device data

We collect data from the device and application you use to access our services, such as operating system version, device type, system and performance information, and browser type. We do not collect your IP address.

1.1.2 Use of cookies

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website.

The Service is a cookie-based tool. The Service use the cookie _tmc so that users who have either participated already or refused, are not asked to participate again. This not only helps create a more user-friendly experience but also brings more reliable and consistent results.

The Service does not use cookies to collect personal data in any way.

1.1.3 Third party tools

Depending on how clients of Task Analytics are using the Service, third party tools like Google Analytics may be connected to the Service. No personal details are passed on to third parties from the Service.

2 Task Analytics for you as a client

In this section we describe how privacy is affected for clients of Task Analytics using our tool for reporting and setup.

2.1 Information we collect

2.1.1 Information you provide to us

You need a Task Analytics account before you can access the Service. When you register for an account, we collect your password and email address.

When you consult with our customer service team, send us an email, or communicate with us in any way, you’re giving us information that we collect. That information may include your IP address, name, physical address, email address, phone number, operating system, as well as details like gender, occupation, location, birth date, purchase history, and other demographic information.

2.1.2 Survey data

We store your survey data (questions and responses) for you.

2.1.3 Use of cookies

The Service uses cookies to better the users experience while visiting the website.

2.1.4 Third party tools

The Service uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Mix Panel which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Mix Panel’s privacy policy for further information: https://mixpanel.com/privacy/. Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected. You may turn off cookies that have been placed on your computer by following the instructions on your browser, but if you block cookies, it may be more difficult (and maybe even impossible) to use some aspects of the Service.

2.2 Use and disclosure of your personal information

2.2.1 To provide, support, and improve the Service we offer

This includes aggregating information from your use of the Services.

2.2.2 Informational and promotional content

To send you informational and promotional content that you may choose (or “opt in”) to receive. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.

2.2.3 To send you system alert messages

For example, we may let you know about temporary or permanent changes to our Services, like planned outages, new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.

2.3 Ownership and location

Your survey data is owned by you. And we respect the privacy of your surveys. We don’t sell them to anyone and we don’t use the survey responses you collect for purposes unrelated to you or our services, except in a limited set of circumstances (e.g. if we are compelled by a subpoena, or if you’ve given us permission to do so).

We hold your data securely. Survey data is stored on servers located in UK. Task Analytics will process your survey data on your behalf and under your instructions (including the ones agreed to in this privacy policy).

2.4 Termination

Any registered user have the rights to terminate its account at any time. Personal information will be completely deleted.

3 General

Task Analytics CTO possesses the role as data controller.

You may contact us at [email protected] or by postal mail at:

Task Analytics
Stenersgata 8
0184 Oslo

Updated July 1, 2016